For three days from August 12-14, 2024, attendees of the 18th annual event focused on empowering, educating, and advocating for the role of Black, African American, and DEI-committed professionals in the financial services industry experienced informative and inspirational workshops and coaching sessions plus invaluable networking opportunities.

The conference was truly transformational for all involved as it focused on the theme of Expanding Our Collective Impact: building solutions to the racial opportunity and wealth gaps that still persist in America today.

The Power of Insurance Planning

The first day of CAAFP 2024 opened with an insightful conversation between two financial services industry leaders: Salene Hitchcock-Gear, president of individual life insurance at Prudential; and Kam Harris, vice president of actuarial and risk at Atlanta Life Insurance. In their discussion, they focused on their diverse roles within the insurance planning space – one of The College’s foundational pillars thanks to the Chartered Life Underwriter® (CLU®) designation program – and how insurance can shape the futures of diverse communities.

Hitchcock-Gear and Harris also talked about the relationship between insurance and legacy planning, and how Black and African Americans have been left out of conversations about building generational wealth.

Along with a welcome dinner filled with fun and fellowship, attendees went to bed excited for the next day’s main events.

Financial Services Policy and Prosperity

The second day of CAAFP 2024 kicked off with a keynote address from Donna Brazile, a veteran political strategist and author. Brazile drew on her extensive history with Washington, DC and legislating to examine the current state of the country – and what can be done to narrow wealth gaps between diverse communities.

“Leadership comes in all kinds of flavors, shapes, sizes and colors,” she said. “We are not going back. We are going to celebrate who we are, and we are not afraid to claim diversity, equity and inclusion.”

After getting a chance to attend a series of workshops and coaching sessions and check out The College’s Networking Lounge – filled with information booths and activities, as well as shopping opportunities from local merchants – attendees enjoyed  lunch and a conversation between two more industry movers: George Nichols III, CAP®, president and CEO of The College; and Raphael Bostic, president and CEO of the Federal Reserve Bank of Atlanta.

In their discussion, Nichols and Bostic took a look at the role of the Federal Reserve, bankers, and the financial services industry in unlocking new opportunities for communities of color.

“Information is power, and we want to get that information into the hands of the public,” Bostic said. “Our job is to create certainty and an economy for everyone. If we’re doing our job, people will feel optimistic about the future.”

Finally, the evening was capped off with a celebratory White Party, where all attendees were invited to wear their best white outfits and dance to the beats of DJ Shakim and Dee-1. It was the perfect ending to an eventful day!

Empowering Future Generations Through Finance

While no one wanted CAAFP 2024 to end, day three of the event wasn’t short on excitement and insight. To kick off the day, Nichols hosted a fireside chat featuring Virgil Miller, president of insurance giant Aflac U.S.

Following that session, the CAAFP crowd heard a powerful address from Michelle Singletary, author and award-winning personal finance columnist for The Washington Post. Singletary stressed the importance of legacy-building for Black communities and families, returning to the themes of day one while adding her own ideas on how a change in mindset is necessary to close the racial wealth gap.

The College recognized the excellence of African American financial professionals with its annual presentation of the Lang Dixon Leadership and Excellence in Achieving Diversity (LEAD) Award. This year, two award recipients – Maceo A. Sloan, CLU® and Calvin F. Vismale, CLU® – were recognized posthumously as two of The College’s first Black alumni in the CLU® Program and among those who paved the way toward increasing diversity in the insurance business.

Finally, the entire event was capped off by a talk from Dawn Staley, a legendary figure in women's basketball. Staley is renowned both as a former player and as the current head coach of the South Carolina Gamecocks, leading the team to multiple national championships, SEC titles, and Final Four appearances. She played eight seasons in the WNBA as a stellar point guard for the University of Virginia, and was a three-time Olympic gold medalist with the U.S. women’s basketball team. In her address, Staley focused on critical elements of leadership needed to expand collective impact.

“I hope CAAFP attendees do three things after this great event: expand their knowledge, expand their network, and stay connected—both with The College and with each other. That’s how we’ll deliver on the promise of the conference and Expand Our Collective Impact.”

George Nichols III, CAP®
President and CEO 

Thanks to all who attended CAAFP 2024! We look forward to seeing even more financial professionals and continuing to expand our collective impact in 2025.

Get an inside look in this year’s recap video.

More From CAAFP:

Learn About the Event.

Visit the Center for Economic Empowerment and Equality.

The afternoon panel on unfair discrimination in insurance underwriting was a presentation by Azish Filabi, JD, MA, managing director of the Center for Ethics in Financial Services, and Sophia Duffy, JD, CPA, AEP®, associate professor of business planning at the American College of Financial Services, about the ethical and governance challenges of artificial intelligence (AI) in the life insurance industry.

The panel highlighted the ethical and regulatory challenges of AI in the life insurance industry, drawing insights from a 2022 academic paper with the National Association of Insurance Commissioners (NAIC), "AI-Enabled Underwriting Brings New Challenges for Life Insurance: Policy and Regulatory Considerations," and a 2021 white paper, "AI Ethics and Life Insurance: Balancing Innovation with Access."

The panelists emphasized that AI differs from traditional algorithms because complex machine learning systems can obscure the decision-making rationales in underwriting, which creates new legal and ethical challenges. Moreover, once AI systems are embedded within a process, their operations become difficult to disentangle. The opacity of these systems, often referred to as "black box" systems, poses significant technical challenges, necessitating increased technical literacy and education. The proprietary nature of many AI systems adds another layer of complexity. This opacity and complexity make it difficult to ensure that these systems comply with anti-discrimination laws, particularly those that prohibit discrimination based on legally protected characteristics, like race.

AI systems can inadvertently result in unfair discrimination by using data sources that have a historical bias or serve as proxies for protected characteristics, the panelists shared. This can lead to outcomes that are not just unfair, but also potentially illegal. However, determining who is responsible for these decisions is not straightforward. The chain of data ownership involves big data aggregators, algorithm developers, and insurers/lenders. While insurers are ultimately accountable for their products, they may lack the technical expertise to fully understand the intricacies of the AI systems they use. This creates a disconnect where insurers may not have the ability to shape or even fully comprehend the systems they deploy.

Another issue presented was the difficulty in defining and measuring proxy discrimination when it comes to AI-enabled underwriting. Insurers are permitted to use an underwriting factor if it’s related to actual or reasonably anticipated experience, but there’s no clear-cut standard for how effective that factor needs to be. This ambiguity means each insurer’s justification for using a particular factor can be unique, making regulation even more challenging.

Ensuring insurers' systems align with regulations while integrating various external consumer data points is crucial. A major concern is consumers may remain unaware of which data is used, such as credit scores, credit history, and social media data, raising questions about fairness and the ability to correct inaccuracies. The use of irrelevant and incorrect data can lead to mistakes that get embedded in data chains earlier in the process. Embedded mistakes could be particularly pernicious in complex AI systems that use proxy factors to render decisions. In such systems, it's possible the mistaken data input will render an answer false.

To mitigate these risks, researchers at The College recommend a three-part framework: establishing national standards to set boundaries for acceptable design and behavior, implementing a certification system to verify that systems are developed in accordance with these standards, and conducting periodic audits of system outputs to ensure ongoing compliance.

Developing nationally accepted standards would involve the creation of guidelines to ensure AI systems adhere to best practices in system design and actuarial principles. This process requires collaborative research and careful consideration of who should define these standards. Key areas to address include: behavioral validity, or ensuring that data accurately reflects the behavior of interest; actuarial significance, assessing how inputs contribute to risk evaluation; and social welfare outcomes, defining a financially inclusive marketplace.  

As the panel discussion ended, the conversation turned to the importance of testing for unfair discrimination in AI-enabled underwriting. Emerging rules suggest both objective and subjective approaches. For instance, an objective method might involve a 5% threshold for evaluating disparate impact on race, while a subjective approach would permit insurers to develop their own AI testing methodologies.

Critical questions remain. Should there be a unified approach to testing for unfair discrimination resulting from insurance underwriting? Who should have the authority to determine this approach? And how transparent should insurers be with consumers about data usage and privacy rights? These considerations are essential as we navigate the complexities of AI-enabled underwriting and strive for a fair and equitable system.

The future of insurance underwriting is undoubtedly tied to AI, and regulators and industry can together make sure that future is fair and equitable. We hope our study sparks a necessary conversation within the industry and among regulators.

To learn more about AI in financial services, you can explore further with research from the Center for Ethics in Financial Services.

Established in 2018, The College’s Lang Dixon Leadership and Excellence in Achieving Diversity (LEAD) Award is given annually at CAAFP to an African American financial services professional who has significantly impacted the financial services profession. For 2024, two men received the Lang Dixon Award posthumously: Maceo A. Sloan, CLU®, and Calvin F. Vismale, CLU®, two of The College’s first Black alumni in the Chartered Life Underwriter® (CLU®) Program.

Along with recognizing Sloan and Vismale, those offering tributes to them at CAAFP 2024 took time to reflect on the man who provided the inspiration for the award in the first place. Lang Dixon was a successful life insurance agent and mentor who believed in giving back to his profession, and was part of The College’s inaugural African American Advisory Committee dedicated to increasing diversity and inclusion in financial services.

When Dixon passed away in 1994, the members of the still-active committee decided to commemorate his legacy with a Lang Dixon Education Day – and, thanks to the backing of some generous corporate sponsors, the idea evolved into the first CAAFP event held in 2001!

See the full story in this year’s tribute video.

In this episode of our Shares podcast, host Lindsey Lewis, MBA, ChFC®, CFP® speaks with Valencia Gabay, program director for financial educational and wellbeing at The College and one of the many minds behind Know Yourself, Grow Your Wealth®: a non-credit certificate program that helps improve financial decision-making, increase financial security, and put into practice strategies to achieve financial goals. She discusses the ideas and goals behind Know Yourself, Grow Your Wealth® and how the program is fundamentally engineered to help learners take control of their financial future.

Also featured is Tony Sanchez, a community affairs specialist at OneAmerica Financial in Indianapolis and graduate of the program, to speak about the program benefits he has seen personally and in his capacity as a mentor for others.

Valencia Gabay is the program director for financial education and wellbeing at The College. With a dedication to fostering partnerships and guiding community engagement, she strives to enhance financial wellbeing for diverse populations. As an accomplished learning experience designer and academic professional, she excels in creating inclusive learning environments through a design thinking approach. An organizational leadership scholar, her research interests lie in humility and inclusive leadership practices that promote team resilience, creative thinking, and innovation within the virtual workforce. With over 20 years of experience in higher education, she has contributed significantly to academic literature and has shared her expertise on international platforms. Gabay is also the co-author of Group Coaching and Mentoring: A Framework for Fostering Organizational Change. She completed her undergraduate and graduate work at the University of Florida and is completing her doctoral studies in Organizational Leadership at Indiana Wesleyan University.

Antonio “Tony” Sanchez is a community affairs specialist at OneAmerica Financial. He serves on the community affairs team, helping run the groundbreaking Pathways Program which provides students in underserved areas of Indianapolis with journeys that build skills, connections, and a path to sustainable income through jobs, mentorship, and opportunities in the financial services industry. He is a former OneAmerica Financial intern and is now a OneAmerica Financial full-time associate. Before joining OneAmerica Financial full-time, he also worked as an accountant intern at Mutual Savings Bank in Franklin, Indiana. Sanchez graduated from Franklin College with two degrees in economics and has worked and volunteered at the Boys and Girls Club in Franklin.

Any views or opinions expressed in this podcast are the hosts’ and guests' own and do not necessarily represent those of The American College of Financial Services.

Barron’s | Annuities Are Offering Richer Payouts. Here Are the 100 Best
July 26, 2024

College thought leaders discuss the benefits and drawbacks of annuities in retirement planning, including which guaranteed income products may be the strongest for potential client segments.

Rethinking65 | The Crisis in LTC Coverage
August 1, 2024

Members of The College’s 2023 Retirement Income Literacy Study research team including Kaylee Ranck, PhD, James Karthaus, CFP®, CLU®, ChFC®, MA, and Joellen Meckley, JD, MHS, ChSNC® discuss one of the study’s most important takeaways – a lack of long-term care knowledge among aging Americans – and how the industry can move to address this need.

In the financial services industry, and most other industries, the goal is to provide value to your clients. In today’s financial landscape, tax planning has emerged as a growing service. In fact, according to the 2023 Herbers & Company Service Market Growth Study, tax planning is the most demanded service among clients with at least $250,000 in household assets. As such, there has never been a better time than now for financial advisors to familiarize themselves with the key concepts of tax planning. Fortunately, The American College of Financial Services and tax expert Jeffrey Levine cover these key concepts in Principles of Tax Planning for Financial Advisors.

Why Should You Care About Tax Planning

As Levine points out, the ability to offer sound tax planning advice is a valuable differentiator. Clients are unique individuals, but they all share one common trait: “All clients have the common thread of wanting to pay as little in taxes as possible.”

In addition to guaranteeing that advisors have desirable advice that clients want, knowing the principles of tax planning offers several other advantages as well. Tax planning aligns the interests of the advisor and the client, creating a unified goal of minimizing tax liabilities.

Furthermore, being a strong tax planner offers a financial advisor a significant amount of market resiliency. Paying minimal taxes is a common goal regardless of market conditions, and by mastering these principles, financial advisors will have something to offer clients in any market.

Ultimately, financial advisors should care about tax planning because it is a universal goal shared by nearly every client in nearly every situation, regardless of circumstances.

Key Principles of Tax Planning

Levine goes on to dispel several tax myths and share key insights that are important for financial advisors to remember as they look to help their clients achieve their goal of minimal tax payments. Included amongst these topics are several of the following key ideas:

• Tax rate and tax bracket are not the same. Levine points out a common misconception in tax planning, stating that advisors can often fixate on what tax bracket a client is going to be in. However, as Levine states, “The tax bracket is just one of the components, if you will, that goes into informing what the client’s true tax rate is.”
• There is no such thing as permanent when it comes to taxes. When arguing this point, Levine begins by emphasizing how often tax law changes. Essentially, even laws stated to be “permanent” are only permanent as long as Congress doesn’t change their mind. For this reason, Levine believes that advisors must take advantage of provisions that exist today, because: “We don’t know how long it will stick around for. What’s here today should be used when we have that opportunity.”
• The lowest lifetime tax bill wins. Obviously, everyone wants to pay as little in taxes as possible. However, we all have to pay them eventually. Levine argues that instead of looking to pay the least taxes year after year, advisors should plan for their clients to determine their payment schedule based on rates, saying, “The name of the game is simple: Pay taxes when your rates are the lowest.”

By mastering these principles, advisors can help clients achieve lower lifetime tax bills and navigate the complexities of tax laws with confidence. Levine goes into greater detail on these ideas and more in Principles of Tax Planning for Financial Advisors, available exclusively on Knowledge Hub+.

To access this learning opportunity, visit Knowledge Hub+ and unlock the potential to transform your financial advisory practice today.

To learn more about the Tax Planning Certified Professional™ (TPCP™) program, sign up for the program demo.

Register now for Jeffrey Levine's upcoming webcast, "Planning Strategies to Mitigate the Impact of the 10-Year Rule," on Tuesday, October 29, 2024, 2 - 3 PM EDT.

This live webcast is exclusively available on Knowledge Hub+. To register, access Knowledge Hub+ via your Learning Hub or learn more about Knowledge Hub+ and subscribe today.

More From The College

• Watch the Webinar on How to Integrate Tax Planning Into Your Practice

ThinkAdvisor | Which Strategy Wins the Retirement Spending “Smackdown”?
July 22, 2024

WMCP® program director Michael Finke, PhD, CFP® and adjunct professor of wealth management David Blanchett, PhD, MSFS, CFA, CLU®, ChFC®, CFP® discuss themes from their recent Shares podcast episode, including which is the correct approach to helping Americans plan for a life in retirement.

According to the most recent iteration of the Retirement Income Literacy Study, a survey conducted by The College every four years to measure older Americans’ financial literacy in 12 knowledge areas related to retirement income, one of the top areas of concern facing Americans as they head toward retirement is paying for long-term care. A number of factors contribute to this, including cuts in Social Security, inflation, and the rising costs of healthcare.

However, despite their concerns related to long term care, many Americans have not reflected it when making their plans for retirement. In fact, a staggering nearly 80% of respondents did not have a plan in place to fund their long-term care needs. Furthermore, 60% of respondents stated they had not even looked into policies or explored their long-term care options. As a reminder, these respondents were between the ages of 50 and 75, meaning that three in five Americans between the ages of 50 and 75 had not even given serious consideration to their long-term care needs in any capacity.

Additionally, the study found that a significant number of Americans severely underestimated their need for long-term care, with only 44% of survey respondents expecting they would need long-term care as they grow older. In reality, Americans need some form of long term care at a rate of 70%. According to James Karthaus, CFP®, CLU®, ChFC® these numbers represent “nothing less than a crisis.”

“This is not an industry statistic. This is a governmental statistic, and it’s actually a little dated. … 70% of folks 65 and older are going to need some type of long term care service. … The average, not the high end, is three years. … 80% of folks don’t have a plan. To me, that’s nothing less than a crisis.”

- James Karthaus, CFP®, CLU®, ChFC®

In this discussion, featured in a recent webcast hosted by The College on their subscription-based learning platform Knowledge Hub+, Kaylee Ranck, PhD, director of research at The College, Karthaus, assistant professor of financial planning at The College, and Joellen Meckley, JD, MHS, ChSNC®, managing director of the American College Center for Special Needs and associate vice president of Centers strategy and operations at The College explored this disconnect between the average American’s expectations and the realistic need for long-term care, reviewed how exactly long-term care is defined, analyzed trends in the industry relating to long-term care, and discussed several real world examples relating to long-term care.

What is Long-Term Care?

In order to better understand the discrepancy between Americans’ expectations and the realities of long-term care, Meckley provided the audience with additional information as to what exactly long-term care is and how to determine if someone is in need of long-term care. According to Meckley, long-term care occurs when an individual needs assistance with two or more activities of daily living. These activities include:

• bathing
• dressing
• eating
• toileting
• transferring / mobility
• continence

Meckley also pointed out long-term care manifests in a number of different forms and the long-term care one person receives can look significantly different than what another individual receives. These different forms of long-term care can include in-home care, hospice care, and therapy, as well as others.

As Karthaus said, these different forms of long-term care are important to consider when choosing a policy that suits the goals of your client. “Make sure, if you do elect a policy, you’re meeting the clients in the space they want to be,” he said. “If they want to go to an assisted living facility, fantastic. Just make sure the policy that you’re paying for or having them pay for, can meet them where they want. If they want to be at home … (with) an unpaid caregiver, they need informal care on their policy.”

Trends in Long-Term Care

Karthaus went on to emphasize the importance of considering trends in long-term care and the history of different policies when electing the one that best suits your client. Karthaus offers comparisons between traditional long-term care insurance, hybrid policies, life insurance policies with long-term care access, employer-sponsored long-term care insurance policies, and others. Each of these has a variety of pros and cons, and he said it’s important to measure these when considering which policy is the best fit.

Meckley explained what happens when clients actually begin needing long-term care, indicating that many people seem to be unprepared for the experience: 

“Only one in three … respondents to our survey knew that it was not true that Medicare would pay for a year of nursing home care. … That’s often shocking to people. So there’s a huge knowledge gap out there. And unfortunately, it’s not just with clients, it’s also within the profession.”

Meckley continued by discussing other issues people face when attempting to use long-term care benefits, warning individuals of the 90-day elimination period in which they are waiting on long-term care benefits to become active, issues brought on by inflation, and the likelihood that an individual in need of long-term care will likely see that need increase over the course of their life, thereby seeing an increased cost they may not be prepared to pay.

Want to learn more about this important topic? Watch Ranck, Karthaus, and Meckley as they discuss the importance of long-term care, different forms of long-term care policies, and the challenges that can arise within families as the need for long-term care arises. Meckley also offers case studies that can be used to apply this knowledge during the discussion, allowing for a more interactive learning experience. You can gain access to this informative discussion on Knowledge Hub+, now available for free to members of The College’s Professional Recertification Program and as an open subscription to others!