Conversation with the President: Looking to the Future of Financial Services

The past year has been full of challenges, trials, and major shifts in the political and economic landscape, from the onset of the COVID-19 pandemic to the tumultuous 2020 election season and the beginning of a new administration. Many of these developments have brought renewed attention and scrutiny to long-standing debates within the financial services profession on subjects from regulation to effective service models in an increasingly digital environment.